Facebook’s privacy controls suck.
Oct 29th 2007NiaLLLarkinUncategorized & facebook & privacy
Facebook’s privacy settings are so byzantine that few can get to grips with them and most users ignore them after tinkering with them once or twice.
This is true whether we are talking about
… tech savvy professionals with an interest in keeping the boss from viewing their profile
>From the recent BIMA Facebook debate in London via Josie Fraser
I talked about having your boss included in your contact list as a good excuse to finally get to grips with Dante’s 10th circle of hell - aka the peculiar granularity of FB permissions. I asked for an audience hands up on who in the room felt really confident about setting up and using permissions, and about five people did.
…to social networking savvy students who have grown up with the imperative of keeping their online diaries and profiles hidden away from the view of their Moms
19 yr old college-going Californian Sinead Kennedy talks about her use of Facebook. (Great interview. Real insight. Perfect use of the podcast format)and how she’s set her privacy settings ‘pretty intense’ on Facebook to absolutely block her Mom yet is pretty certain her Mom has still been able to see the photos she least wants her to see.
Its clear that existing privacy controls on Facebook pretty much suck. It’s all about granular filters and lacking in any real appreciation of the dynamic reality of social relationships. They insist that we put everyone we know in different boxes detailing how close we are to them and in what context we know them. This kinda works for organisational hierarchies. But of course doesn’t allow for the reality that our social relationships are constantly evolving and dynamic.
What Facebook needs (and should consider buying now that they have about $750 million to go shopping with ) are privacy controls that are so simple that they are natural to use and reflect the way real people negotiate real privacy in the real world.
When Facebook has these tools people will feel more confident about their online privacy. When users feel confident, they will share more and become more expressive. This will enhance the experience for all and allow Facebook target the expressed needs of its users as and when they are expressed. Making everybody happy.